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General questions:
UtaiSOM Help Center: Find answers on setup, modules, licensing, data security and the free trial. AI-powered software for construction sales offices.
UtaiSOM is an AI-powered software for construction sales offices that brings customer & lead management, personalized payment plans, 24/7 lead capture via QR, and reporting together in a single dashboard. It’s used by sales and marketing teams in residential, commercial, and mixed-use projects.
Core modules: QR Visitor Capture, Customer & Lead Management, Sales Process & Payment Plans, Marketing & Communication, Reporting & Performance. You can enable or disable modules at any time.
Most accounts are ready within 24 hours. Then we run a 60-minute onboarding to configure user roles, data templates, and basic automations together.
Yes. UtaiSOM applies multiple layers of security such as encrypted transport, role-based access, backups, and logging, and operates under strict personal data protection and retention policies.
You get 60 days of full access. Test all modules with your real data. At the end we offer a tailored plan; if you choose not to continue, your data is securely returned/exported.
Usage & licensing:
UtaiSOM License Usage: flexible monthly/annual plans, user & module-based pricing, multi-project support, easy upgrades/cancellations, and data export.
We’re flexible. Choose monthly or annual billing. Pricing is calculated based on selected modules, number of active users, and communication volume.
Role-based access for admins and sales reps is available. Permissions can be customized at project, screen, and action levels.
Yes. A single account supports multi-project management; define price lists, payment templates, and users per project.
From the admin panel you can enable/disable modules, add users, or upgrade your plan with one click. Changes take effect immediately; billing is prorated.
You can cancel anytime. Your data is delivered via CSV/Excel or API; upon request we start the permanent deletion procedure.
Support & updates:
UtaiSOM support & updates: email and live chat with same-day responses, onboarding training, monthly improvements, and advance maintenance notices.
We provide support via email and live chat. Most tickets receive a response the same business day; critical issues are prioritized.
Yes. We offer live onboarding at setup plus short video guides. Recurring training sessions can be scheduled for new team members.
We ship monthly improvements and quarterly major releases. Most updates are applied with zero downtime; any planned maintenance is announced in advance.
Open a ticket from Admin → Support or send us an email. Every request is tracked with status, priority, and resolution notes.
Absolutely. Our roadmap is shaped by customer feedback. Share your request and we’ll follow up with feasibility, scope, and timeline details.